Pilgrim Manor: Pilgrim Manor, located in Plymouth, IN, has been a cornerstone of the community since its establishment in 1969, with a significant renovation in 2012. The facility offers 78 skilled nursing beds, including 40 private rooms. Despite experiencing financial challenges and a 73% occupancy rate at the time of sale, the facility maintained an impressive 4-star CMS rating. ESI's marketing highlighted Pilgrim Manor's strong reputation and its potential for a financial turnaround, presenting it as an attractive investment opportunity.

Chase Center: Chase Center, situated in Logansport, IN, has been a vital part of the community since it opened its doors in 1978. The facility offers a total of 101 skilled nursing beds, including 15 private rooms. At the time of marketing, the community faced significant challenges, including a low occupancy rate of 44% and a 1-star rating from the CMS. Additionally, Chase Center had been undergoing extensive renovations since the onset of the COVID-19 pandemic. The renovation process was successfully completed in June 2024.

During the transaction process, both communities had to receive newly issued Medicare and Medicaid billing numbers given pre-existing issues with the prior hospital partnership. This created a significant regulatory hurdle, and ESI worked with both parties to navigate the challenges and receive newly issued billing numbers before closing. 

When the family decided it was the ideal time to exit the industry, they enlisted ESI to help facilitate the sale. To ensure the best possible outcome, they ran a confidential marketing process targeting an exclusive group of skilled nursing buyers in their network.